11
resources
These resources are maintained, meaning that we monitor developments on a regular
basis and update them as soon as possible.
| 1 | Consumer contracts A practice note outlining the main issues to consider when drafting or reviewing consumer terms of business. This note does not deal with industry-specific regulations, such as financial services, or consumer credit. | Practice note: overview | Maintained |
| 2 | Consumer law toolkit A toolkit to guide users through PLC Commercial's key materials on consumer law. | Practice note: overview | Maintained |
| 3 | Consumer remedies for defective goods or services An overview of the remedies available to consumers when a trader does not comply with the contract for the sale of goods and/or services. | Practice note: overview | Maintained |
| 4 | Doorstep selling: overview An overview of the law on doorstep selling in the UK contained in the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008 (SI 2008/1816). | Practice note: overview | Maintained |
| 5 | Price promotions: a quick guide A quick guide to advising on a price promotion which is designed to encourage buying a product. This guide is not intended as a definitive list of all regulations that need to be checked in every case and it does not cover particular industry sector rules, such as those governing food, alcohol or tobacco. This is one of a series of quick guides, see Quick guides. | Practice note: overview | Maintained |
| 6 | Prize promotions: a quick guide A quick guide to the main rules relating to prize promotions. The note is not intended as a definitive list of all regulations that need to be checked in every case. Also, it does not cover particularly industry sector rules such as those governing food, alcohol or tobacco. This is one of a series of quick guides, see Quick guides. | Practice note: overview | Maintained |
| 7 | Sales promotions: overview An overview of the law in the UK on sales promotions, such as "two for three" offers, prize draws and competitions. | Practice note: overview | Maintained |
| 8 | Alternative Dispute Resolution and Online Dispute Resolution ... A practice note tracking developments relating to two European Commission proposals on the use of alternative dispute resolution (ADR) and online dispute resolution (ODR) for resolving consumer disputes in chronological order. | Practice notes | Maintained |
| 9 | Common European Sales Law for consumers and businesses ... A practice note charting developments relating to the Common European Sales Law for consumers and businesses in chronological order. | Practice notes | Maintained |
| 10 | Consumer Protection from Unfair Trading Regulations 2008 A commentary on the Consumer Protection from Unfair Trading Regulations 2008 (SI 2008/1277) which implemented the Unfair Commercial Practices Directive (2005/29/EC) in the UK by introducing a general prohibition on traders treating consumers unfairly and requiring businesses not to mislead consumers through acts or omissions or subject them to aggressive commercial practices. | Practice notes | Maintained |
| 11 | Consumer Rights Directive: legislation tracker A practice note charting developments relating to the Consumer Rights Directive in chronological order. | Practice notes | Maintained |